Last updated: 7 September 2026
This policy describes how COMPLEJO TURÍSTICO MIRADOR DEL CASTILLO (“we”) processes the personal data of users of https://www.complejomiradordelcastillo.es.
Data controller
COMPLEJO TURÍSTICO MIRADOR DEL CASTILLO, Alcalá del Júcar, 02210, Albacete, Spain. Contact: infolegidos@gmail.com.
What data we collect and why
- Booking requests: name, email address, phone number, dates of stay, number of guests and the message you send us. We use them to manage your booking, communicate with you and comply with the legal obligations that apply to tourist accommodation (guest registration).
- Contact form: name, email address, phone number and message, in order to answer your enquiry.
- Technical data: IP address and browsing data strictly necessary for the security and operation of the site. We do not use analytics or advertising cookies.
Legal basis
Performance of the contractual or pre-contractual relationship (your booking or enquiry) and compliance with legal obligations. We do not send marketing communications without your consent.
Retention
Booking data is kept for the duration of the relationship and the statutory limitation periods. Contact messages are kept for as long as necessary to deal with them.
Recipients
We do not share your data with third parties except where required by law (for example, guest registration with the Spanish security forces) and with the providers that host our website and email, located in the European Union.
Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to infolegidos@gmail.com. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Security
We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction.
Changes
We may update this policy. The current version will always be published on this page.